Your options to fund your own Home Care

Depending on your level of government funded home care or if you choose to fund this privately, there are a number of services available to you or your loved ones to remain independent at home. myHomecare was created to provide an easy way to navigate and access the services and support you and your loved ones need to remain independent and stay at home. If you’re starting to think about the services you may need, we have a full range of services available at our Help At Home page.

What care do I need?

The easiest way to determine your level of care is to download the myHomecare getting started checklist. It takes no longer than 5 minutes to complete and is the best way to understand the level of care you may need today.

You can fill this out, email it to us or give us a call once you’ve completed it. From here we will discuss where you’re at in your home care journey and discuss a range of options to help get you started. It’s that simple.

What if I need care now?

Depending on availability in your region, we may be able to support you with interim services through the Government’s Commonwealth Home Support Program or another interim or transitional program. We can even guide you through the option of private services to bridge the gap while you wait. Just call us and we’ll talk you through it, because helping people is what we do every day.

How much does home care cost?

If you choose not to fund your home care package yourself privately, the cost of a government funded home care package depends on your situation, including the type of services you need and your financial situation.

The maximum basic fee is 17.5% of the single person rate of the basic Age Pension. This works out to be $142.38 per person, per fortnight. Every provider has a different policy on the basic daily care fee, it is worth doing your research and understanding how not individual fee structures can be tailored for your situation.

Depending on your income, you may be asked by your service provider to pay an income-tested care fee. This is in addition to a basic fee. To find out more about fees and your options you can see the myHomecare fees section.


Helping you get the right care

Our help is absolutely free and we will guide you through everything you need to know about accessing government funded home care.


OR OR call us on 1300 20 90 20

Learn more about home care

What to consider when looking for a provider

Understanding home care and choosing a provider can be confusing. Learn more about the things to consider when choosing or switching providers.

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Understanding the costs and fees of home care

No doubt you are interested in the types of fees that apply to your care - all providers have items that are included in your budget.

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Not happy and looking to switch providers?

Regardless of the reason, if you’re unhappy with the current services or you’re looking for a new provider based on your changing needs.

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Accessing care while you wait for your HCP

Depending on availability, we may be able to support you with interim services through the governments support programs.

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The My Aged Care process explained

My Aged Care is the Australian Government-funded organisation for aged care services. We can help you navigate this.

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What help and support can I get at home?

Home care is designed to support you with various tasks that might be getting harder as you get older; to keep doing the things you can do and want to do.

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What is a Home Care Package?

A Home Care Package provides government funded services that will help you to remain at home for as long as possible.

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Our customer success stories

Betty Hindle – Switching Providers on Level 4 HCP

Betty wanted to switch home care providers to personalised Level 4 home care package to meet her needs.

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Amanda and Irene –
From CHSP to HCP

Amanda wanted to get further support for her mother Irene by understanding how to apply for the right home care package.

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Susan and Liz –
Maximising care hours

Susan gave us a call on behalf of her aunt Liz after she received approval of a Level 2 home care package.

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Get home care the easy way


OR OR call us on 1300 20 90 20

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