During this unprecedented time of uncertainty, there is no higher priority than the health and wellbeing of our clients, staff and the community.

Our home care providers; myHomeCare Central Coast, Newcastle and Hunter, Bromilow Community Care, Enrich Living Services, Hills Nursing and Oxley Home Care are all working together to support our clients and their families.

The myHomecare Group of companies has collectively more than 160 years of experience in caring for clients in our community and a proud pioneering history of delivering Personalised Care by People who Care and we will continue to provide this care and support throughout these difficult times.

  • We will continue to deliver home care services across Australia.
  • We would like to assure you myHomecare providers are following the most up-to-date information from the Australian Government to assist with the management of this situation
  • We are monitoring the situation closely, preparing for a range of contingencies based on government advice and our own professional insights
  • We are able to deliver new and different ways to provide services to our clients including Telehealth and unassisted shopping

To ensure we are protecting the wellbeing and safety of staff we commit to ensuring;

  • We have robust protocols for infection control in place following the Department of Health guidelines
  • Any staff that display flu like symptoms will have no contact with clients
  • Our teams will keep client visits as quick and efficient as possible
  • Our staff that provide domestic assistance or social support will wash their hands, and practice social distancing
  • Our staff that support you with personal care or clinical nursing will wash their hands upon arrival and regularly thereafter
  • We are working to source Personal Protective Equipment for use when required
  • We will continue to communicate and update both staff and clients with relevant and helpful information

Your Sincerely
The MHC Management Team


Alert Status: ActiveLast Updated: 1 June 2021

An update from myHomecare

June 1 2021 PUBLISHED BY Janelle Browne

Stay up-to-date with the latest Coronavirus Health Alerts and find out how the Australian Government Department of Health is monitoring and responding to the pandemic

The Health alerts also report the latest case numbers,  official medical advice and information treatment CLICK HERE Stay up to date with your relevant State updates Check your local state and territory website for directives, hotspot information and travel restrictions:

An update from myHomecare


During this challenging time, The myHomecare Group is focusing on supporting our customers, our employees and the local communities in which we operate.

Please see the latest COVID-19 safety tips for our staff to ensure our clients remain our number one priority.

We thank you all for your flexibility, cooperation, resilience and understanding while we have been navigating through COVID-19. As guidelines and situations are rapidly changing in each state, we are committed to keeping you updated as and when we can.

Will continue to closely monitor and assess the evolving situation as directed by the Australian Government Department of Health and will be diligent about communicating on important issues.

For the latest information about COVID-19, visit Australian Government Department of Health.

An update from myHomecare


myHomecare continues to review and update our procedures to provide the highest levels of care for our clients. Our updates include:

Unaccompanied Shopping It is important that anyone over the age of 70 stays at home so to assist with shopping for essentials and groceries,  we have introduced flexible shopping options so our Care Staff can complete unassisted shopping for essential and grocery items.  For information contact our team on 1300 20 90 20.

Personal Protection Equipment (PPE) We are pleased to inform you that we have managed to secure a limited supply of hand sanitiser, gloves and masks in nearly all states across the country.  Staff will continue to follow up-to-date precautionary measures to ensure the safety and wellbeing of our clients, staff and the community.

Supporting you in new and different ways To support our clients who choose to defer services during this time or who require extra support, we are now able to offer a range of alternative options including Tele-Support services and welfare checks.If you or your family would like to understand more you can enquire on 1300 20 90 20.

For the latest information about COVID-19, visit Australian Government Department of Health.

Wash your hands and fight COVID-19


1. Wet your hands. Then turn off the water


2. Apply soap.


3. Lather up every nook and cranny


4. Scrub for two ‘Happy Birthday’ songs or 20 seconds.


5. Rinse your hands.


6. Dry with air or paper towel. Close tap with towel.

Remain healthy and independent at home

We would like to assure you myHomecare is following the most up-to-date information from the Australian Government to assist with the management of this situation. We have coordinated a specific COVID-19 Crisis Team to prioritise client and staff safety while continuing to provide essential home care services.

At any stage, you can call us on 1300 20 90 20 if you have any concerns or questions

How home care can help you

GardeningPart of Our Homecare Service

Nursing Experienced and fully trained

Social supportKeeping you socially active

Domestic help Let us lighten the load

See All Help at home

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