1300 20 90 20
An update from myHomecare
SEPTEMBER 8 | PUBLISHED BY MYHOMECARE TEAM
During this challenging time, The myHomecare Group is focusing on supporting our customers, our employees and the local communities in which we operate.
COVID-19 IMPORTANT INFORMATION FOR OLDER AUSTRALIANS AND THEIR FAMILIES
During this unprecedented time of uncertainty, there is no higher priority than the health and wellbeing of our clients, staff and the community.
Our home care providers; myHomeCare Central Coast, Newcastle and Hunter, Bromilow Community Care, Enrich Living Services, Hills Nursing and Oxley Home Care are all working together to support our clients and their families.
The myHomecare Group of companies has collectively more than 160 years of experience in caring for clients in our community and a proud pioneering history of delivering Personalised Care by People who Care and we will continue to provide this care and support throughout these difficult times.
- We will continue to deliver home care services across Australia.
- We would like to assure you myHomecare providers are following the most up-to-date information from the Australian Government to assist with the management of this situation
- We are monitoring the situation closely, preparing for a range of contingencies based on government advice and our own professional insights
- We are able to deliver new and different ways to provide services to our clients including Telehealth and unassisted shopping
To ensure we are protecting the wellbeing and safety of staff we commit to ensuring;
- We have robust protocols for infection control in place following the Department of Health guidelines
- Any staff that display flu like symptoms will have no contact with clients
- Our teams will keep client visits as quick and efficient as possible
- Our staff that provide domestic assistance or social support will wash their hands, and practice social distancing
- Our staff that support you with personal care or clinical nursing will wash their hands upon arrival and regularly thereafter
- We are working to source Personal Protective Equipment for use when required
- We will continue to communicate and update both staff and clients with relevant and helpful information
Your Sincerely
The MHC Management Team
LATEST UPDATES ON COVID-19
Alert Status: ActiveLast Updated: 8 September 2020
An update from myHomecare
APRIL 14, 2020 | PUBLISHED BY MYHOMECARE TEAM
myHomecare continues to review and update our procedures to provide the highest levels of care for our clients. Our updates include:
Tips to stay independent at home
MARCH 25, 2020 | PUBLISHED BY MYHOMECARE TEAM
To minimise the spread of COVID-19, flu and other viruses, there are a number of simple preventative measures you can take to safeguard the health and wellbeing of you and your loved ones.
Wash your hands and fight COVID-19
1. Wet your hands. Then turn off the water
2. Apply soap.
3. Lather up every nook and cranny
4. Scrub for two ‘Happy Birthday’ songs or 20 seconds.
5. Rinse your hands.
6. Dry with air or paper towel. Close tap with towel.
Remain healthy and independent at home
We would like to assure you myHomecare is following the most up-to-date information from the Australian Government to assist with the management of this situation. We have coordinated a specific COVID-19 Crisis Team to prioritise client and staff safety while continuing to provide essential home care services.
At any stage, you can call us on 1300 20 90 20 if you have any concerns or questions
How home care can help you
GardeningPart of Our Homecare Service
Nursing Experienced and fully trained
Social supportKeeping you socially active
Domestic help Let us lighten the load
I’m looking for home care for
Call us on 1300 20 90 20
