Our purpose is to help ageing Australians live at home longer.
To connect ageing Australians to quality, personalised home care that helps them stay in home, and out of residential care, as long as possible.
With more and more home care providers to choose from, it’s getting harder to find quality, personalised care that’s right for you or your loved ones.
We are out the change that.
Founded by three pioneering providers in home care – Sue Mann Nursing and Community Care, Enrich Living Services and Bromilow – we’re unifying our collective 75 years of experience to ensure ageing Australians get the reliable, quality and personalised care that they deserve.
Everything from helping you navigate the My Aged Care maze, connecting you with your local provider, and making managing your care plan easy, we’re out to become the place you go if you want quality, personalised care.
Because we believe people are happiest at home, and our mission is to help them stay there.
myHomecare – your partner in care.
Established in 1984, Sue Mann Nursing & Community Care started as a one-woman operation working from a car and a built-in cupboard desk to an inter-generational family run business with a growing team. Now the leading community care provider in the region, SMNCC however has remained true to the foundations of the business…being passionate about providing quality care to clients.
Graduating as a Registered Nurse at Gosford District Hospital in 1971, Sue Mann’s vision for quality patient care was shaped during her early days on the ward. A self-confessed “non-conformist” Sue challenged the regimented hospital system as a nurse in the 70-‘s.
She was disillusioned with the lack of time given to elderly patients in hospital, and was determined to pioneer a way to allow elderly people to stay in their homes, receive the nursing care they needed and enjoy a quality life as long as possible. And so, with a car, a phone, and an address book Sue Mann Nursing Service was born.
Sue has always been passionate about all ageing Australians being able to access the quality, personalised home care they deserve. A partnership with Quadrant Private Equity has assisted in bring Sue’s vision to life, creating a national network of Home Care providers– all dedicated to providing easy access to Quality Care and backed by the tried and tested Quality Care Framework. Sue’s vision 35 years ago has inspired a nation of carers and will continue to do so through the myHomecare vision and mission.
Since joining the business in 2003, Andrew has played a pivotal role in strengthening and expanding the Sue Mann vision of accessible and professional community-based care. He drives the strategic platform, business development and has introduced sophisticated systems and processes across the organisation. Taking on the Executive Director Role of the myHomecare Group in April 2019, Andrew’s knowledge and expertise now inspires a national team and his drive and energy has enabled the creation of an innovative approach home care; which enables easy access to home care for ageing people across Australia.
Andrew also serves as a Board Member of the myHomecare Board and contributes regularly to sector insight and round table discussions and panels.
Stuart has been with The myHomecare group of Companies since June 2017, when he was appointed Group Chief Financial Officer. Appointed Chief Operating Officer in 2019, Stuart is responsible for ensuring that the group reaches its operational targets through the Group’s operations functions. Stuart is passionate about safety, engagement and developing his people and has a very collaborative style, focussed on operational excellence, customer experience and customer insights. Before joining myHomecare, Stuart was Chief Financial Officer of Kincare, where he was responsible for resource and capital prioritisation, group planning and budgeting and managing finance and business transformation. Prior to that Stuart had over 10 years of experience working in multinationals and understands businesses both large and small.
Arthur Zouras joined Enrich Living Services as Chief Financial officer in November 2017. Throughout his 20-year career in developing and executing corporate, business and financial strategies aligned to client outcomes, whilst ensuring quality controls in dynamic environments, Arthur has established a reputation for building world-class teams and for aligning financial and business metrics to support strategy and high-growth.
Prior to joining The myHomecare Group, Mr Zouras has worked across multinational service organisations in Australia, UK and USA.
Emma Cornwell was appointed Group Chief Customer Officer at the myHomecare Group in April 2019 after holding the position of Chief Customer Officer for Enrich Living Services since October 2018 . Emma is responsible for building capability and leading the customer transformation across the Group businesses. She also leads the Growth and Client Administration functions. Emma is passionate about people and creating a collaborative, inclusive and customer-led culture. She is recognised for developing and executing customer and commercial growth strategies and leading transformation.
Her previous executive positions include Director – Customer Experience and Operations for Weight Watchers Australia and New Zealand. Before joining Weight Watchers, Ms Cornwell served in various senior management positions in customer engagement, retention and member experience. She was previously Group Sales Director – Key Accounts for Seven-West Media, representing their media interests in print magazines.
Jerome Barrientos was appointed Chief Technology Officer for Homecare Holdings in July 2017, and has been integral to the design and development of the new look Group Business; myHomecare. Jerome is responsible for myHomecare’s technology infrastructure and architecture, day to day operations and project delivery across all channels including Digital, Data and core platforms. Jerome is also responsible for developing the technology and innovation roadmap to support the myHomecare strategy. Before joining the myHomecare, Jerome held key strategic roles at Kincare, Mission Australia and IBM where he was responsible for implementing digital channels for and the delivery of the CRM solution for the organisation
Duncan joined the myHomecare group in June 2019 to guide the group integration and development of the myHomecare strategic plan. Prior to joining the myHomecare group, Duncan worked with organisations including Macquarie Group, PwC and the Football Federation Australia that included working in Asia and the UK. During his time with PwC, he advised corporate and private equity clients on Strategy and Deals, specialising in the Health industry. During this time, he was involved with a number of large deals in the Homecare and disability sector. Duncan has a broad range of experience that includes organic and inorganic growth focused strategy, and effective execution on mergers and acquisitions.
Cathie joined myHomecare in 2019, to lead the group clinical governance framework and compliance function. A senior executive with over 25 years’ experience in healthcare, social and community services spanning primary, secondary and tertiary care including public, private, for profit and not for profit sectors and across diverse delivery settings.
Cathie is a passionate and experienced leader of multiple National and State-wide transformational change initiatives in a variety of sectors and settings in highly politically charged environments. A wealth of experience in achieving outcomes through the development of government and private sector strategic alliances utilising high level negotiation, influencing and relationship management skills.
We’re known all over Australia as a successful organisation where you can make an impact on the lives of others. Collectively we have over 75 years’ experience in helping Australians stay in their homes as they age and reach their goals, and now our vision is growing to provide more people the quality and personalised care they deserve.
That means a bigger focus on providing easy access to quality care and assisting people to understand their home care options – person by person and community by community.
Across all our locations, everyone who works at myHomecare and our owned Home care businesses plays a key role in delivering our personalised care and helping clients on every step of their journey. Whether your skills lay in community care or supporting our teams in our corporate offices, you’ll be joining a purpose-driven community leader with a proud vision to make home the happiest place to be.
To achieve that, we need talented people like you – those who’ll go the extra mile to improve our services and dream up new ways to help clients
To register your interest or find out more about what we do click below to contact us.