Our foundation of personalised care

Our foundation of personalised care

We share a passion for providing personalised care from people who care. It’s what guides the way we work, and the reason we developed our Quality Care Framework – ensuring we only work with the best people, and ensuring they remain the best.

Our Quality Care Framework

  • Personalised care

    We use the word ‘personalised’ a lot, because this is how we truly believe your care should be. There is no one size fits all – the right care is personal and unique to you. We listen to your story, work with you to understand your unique needs, and design a custom care plan that’s tailored to you, both now and as your needs change.

  • Integrated approach

    Quality Home Care can involve everything from a little help around the house and garden, through to personal care, nursing, managing illnesses and more. We make sure that we provide a full range of care and carers, saving you the hassle of organising for each individual task, and we continue to update our service as your needs evolve.

  • Ongoing training

    You should know that those coming into your home are reliable and fully qualified to undertake their task. That’s why each of our carers is required to undergo regular Quality Care training assessment, along with accreditation in health & safety and the Aged Care Charter of Rights, communications excellence and quality of care methodology.

Personalised care

We use the word ‘personalised’ a lot, because this is how we truly believe your care should be. There is no one size fits all – the right care is personal and unique to you. We listen to your story, work with you to understand your unique needs, and design a custom care plan that’s tailored to you, both now and as your needs change.

Integrated approach

Quality Home Care can involve everything from a little help around the house and garden, through to personal care, nursing, managing illnesses and more. We make sure that we provide a full range of care and carers, saving you the hassle of organising for each individual task, and we continue to update our service as your needs evolve.

Ongoing training

You should know that those coming into your home are reliable and fully qualified to undertake their task. That’s why each of our carers is required to undergo regular Quality Care training assessment, along with accreditation in health & safety and the Aged Care Charter of Rights, communications excellence and quality of care methodology.

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