Quality home care in North Queensland

Sapphire Living is part of the myHomecare Group, Australia’s largest provider of Home Care Services in Australia, allowing ageing Australians to have the choice to lead the life they want to lead. Formally known as Prescare, Sapphire Living is Queensland’s premium Home Care provider, delivering a brighter future for older Australians’ and their families.

We always put people first

Our long-standing staff are the best people for their job, which not only means they’re the most qualified and skilled, but also the most caring, empathetic and respectful people. Our team works towards our vision of Home Care that puts the Queensland people we care for, first and foremost – every time, in everything we do.

Local professionals who you can trust

Sapphire Living has helped people to live independently in their own homes for over 90 years. Formerly known as PresCare, we are Queensland's premium Home Care provider

Range of clinical and social services

Our team are trained in all aspects of Home Care service from Domestic to specialist Dementia care services

Taking special care

At Sapphire Living we provide a large variety of high-quality Home Care services so you can lead the life you want to lead at home, where you want to be

Flexible and transparent

At Sapphire Living, we are totally transparent in our prices and offerings and provide high quality care at a reasonable price

Customer focussed

Our dedicated team is committed to working with ageing Australians, helping them to continue to lead the life they want to

Continuous Improvement

We encourage you to talk with a team member if you have a comment, complaint, compliment, concerns or suggestion for improvement. Our organisation and our staff are great listeners.

Local help at home you can count on


    Help with hygiene, accessibility, personal grooming and showering.


    Assessments, rehabilitation, wound care and dementia care.


    Physiotherapy, exercise, social, speech therapy and OT support.


    Cleaning, dishwashing, laundry, sweeping and unescorted shopping.


    Mowing lawns, gardening, basic home repairs and home support.


    Giving your carer a well-earned break, including overnight care.


    Support with shopping, errands, outings and appointments.


I’m looking for home care for

Call us on 1800 773 722

Not sure and prefer to talk to us?

Our customer success stories

Amanda and Irene –
From CHSP to HCP

Amanda wanted to get further support for her mother Irene by understanding how to apply for the right home care package.

Read more
Betty Hindle – Switching Providers on Level 4 HCP

Betty wanted to switch home care providers to personalised Level 4 home care package to meet her needs.

Read more
Susan and Liz –
Maximising care hours

Susan gave us a call on behalf of her aunt Liz after she received approval of a Level 2 home care package.

Read more

Talk to us about quality home care in North Queensland

Get In Touch

OR Call us on 1800 773 722

Learn more about home care

What is a Home Care Package?

A Home Care Package provides government funded services that will help you to remain at home for as long as possible.

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Understanding the costs and fees of home care

No doubt you are interested in the types of fees that apply to your care - all providers have items that are included in your budget.

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Not happy and looking to switch providers?

Regardless of the reason, if you’re unhappy with the current services or you’re looking for a new provider based on your changing needs.

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The My Aged Care process explained

My Aged Care is the Australian Government-funded organisation for aged care services. We can help you navigate this.

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