Starting out
with home care

Accessing a home care package is determined by your current needs and assessment from My Aged Care.

When a person’s needs change and they require more than one or two services, need additional help coordinating the care they receive, or have more complex needs, they may be eligible for a home care package. Unlike services provided under the Commonwealth Home Support Programme, which offers basic assistance, Home Care Packages offer a higher level of support if you have more complex needs. To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team/Service (ACAT/S)

The cost of a government funded home care package depends on your situation, the services you need and your financial situation.

If you choose not to fund your home care package yourself privately, the cost of a government funded home care package depends on your situation, including the type of services you need and your financial situation.

The maximum basic fee is 17.5% of the single person rate of the basic Age Pension. This works out to be $142.38 per person, per fortnight. To find out more about fees and your options  you can see the myHomecare fees section.

We have designed a quick and easy guide on each step so you understand the assessment process.
Download the myHomecare checklist to help you through it or give us a call today on 1300 20 90 20.

• The documents needed prior to the call with My Aged Care
• Preparing and completing your eligibility
• What to expect after the call with My Aged Care